Contact information
Last Updated: 5/1/2025
We’re here to help you create something meaningful. Whether you have a question about your order, want to customize something special, or just want to say hi — we’d love to hear from you.
customerservice@wearphysique.com
We typically respond within 1 business day (often sooner).
Order & Shipping Questions
Check your order confirmation email for tracking updates. Still need help? Include your order number in your message so we can assist you faster.
Customization Questions
Not sure if your idea will fit? Need help choosing a thread color or verifying a size? Reach out before placing your order and we’ll walk you through it.
Business Hours
Monday–Friday: 9 AM – 5 PM EST
Messages sent after hours or on weekends will be answered the next business day.
Shopping on the SHOP App?
Some of our personalized options are only available on our main site. To access full customization, visit www.wearphysique.com or tap "View Store Website" in the Shop App menu.
Let us know how we can help make your order just right.
– The Physique Team